Meet Agentforce
Empowering Teams with Agents to Deliver
Customer Success on Salesforce
Customer Success on Salesforce
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What is Agentforce?
Salesforce Agentforce is like giving your sales and service teams superpowers in the cloud. Whether it’s closing deals faster than a speeding bullet or delivering A+ customer service faster than you can say escalation, this platform empowers your team with agentic automation—smart, self-driven tools that handle repetitive tasks so your team can focus on the human stuff. From managing leads and tracking opportunities to delivering stellar service, your team becomes an unstoppable force for driving revenue and delighting customers. It’s a hero upgrade for your business— capes optional.
Empowering Enterprises
Agentforce Delivers the Future of Autonomous
Business Solutions
15%
of daily business decisions will be made autonomously through Agentic AI by 2028 (Gartner).
86%
of analytics and IT leaders agree that AI’s outputs are only as good as its data inputs.
44%
of business leaders say the biggest challenge for scaling AI initiatives is obtaining data to train models.
Salesforce AI Platform
Agentforce Leads the
Third Wave of AI Innovation
After Predictive AI and Copilots, Agents are the next transformative technology designed to take action, not just assist.
01
Chat bots
Fixed rules &
repetitive tasks
02
Copilots
Smart, tailored
assistance
03
Agentforce
- Know your business
- Plan & reasons
- Take action
- Scales
How Agents Work?
Ask your Agent
Agent picks the right topic & follows the instructions
Agent executes actions & services
Agentforce generates a response
This is how we do it
Build Intelligent Agents in 5 Weeks
with Accelirate's Agentforce
Activator Plan
Week 01- Week 02
- Week 03
- Week 04
- Week 05
Week 01
Week 02
Week 05- Discover &
Prioritization - Readiness & Risk Assessment
- Agent Development & Feedback
- Governance & Operationalization
- Validation & Deployment
- Monitoring &
Feedback
Agentforce Readiness Assessment by Accelirate
One way we are helping customers prepare to leverage Agentforce is through the Accelirate Inc. Agentforce Readiness Assessment Program. This comprehensive evaluation:
-
Assesses data
foundations -
Ensures security and
access controls - Provides actionable insights to deploy AI agents seamlessly
-
Identifies Agentic AI
use cases -
Sets up monitoring and
reviews compliance
Unlock data-driven, proactive customer service 24/7 with confidence and prepare for the future of Agentic AI with our tailored Agentforce Readiness Assessment.
Providing Value
Across Every Industry
with Agentforce
Agentforce delivers value across industries by automating processes, augmenting employee tasks, enhancing customer experiences and maximizing ROI.
Banking
Proactive financing to improve loan terms
Retail
Grow sales with
an always-on concierge
Healthcare
Match patients to
doctors for better care
Technology
Update old code
to reduce tech
debt
Manufacturing
Improve uptime with proactive maintenance
Telecom
Reduce wait
times with 24/7 support
Nonprofit
Personalize fundraising
to increase donations
Insurance
Pay out faster with automated handling