Meet Agentforce
Empowering Teams with Agents to Deliver
Customer Success on Salesforce
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What is Agentforce?
Salesforce Agentforce is like giving your sales and service teams superpowers in the cloud. Whether it’s closing deals faster than a speeding bullet or delivering A+ customer service faster than you can say escalation, this platform empowers your team with agentic automation—smart, self-driven tools that handle repetitive tasks so your team can focus on the human stuff. From managing leads and tracking opportunities to delivering stellar service, your team becomes an unstoppable force for driving revenue and delighting customers. It’s a hero upgrade for your business— capes optional.
Empowering Enterprises
Agentforce Delivers the Future of Autonomous
Business Solutions
15%
of daily business decisions will be made autonomously through Agentic AI by 2028 (Gartner).
86%
of analytics and IT leaders agree that AI’s outputs are only as good as its data inputs.
44%
of business leaders say the biggest challenge for scaling AI initiatives is obtaining data to train models.
Trusted & secure
Scalable & accurate
Easy to customize, built-in AI
Customer 360 integrated
Unified metadata platform
Open ecosystem
Salesforce AI Platform
Agentforce Leads the
Third Wave of AI Innovation
After Predictive AI and Copilots, Agents are the next transformative technology designed to take action, not just assist.
01
Chat bots
Fixed rules &
repetitive tasks
02
Copilots
Smart, tailored
assistance

03
Agentforce
- Know your business
- Plan & reasons
- Take action
- Scales
How Agents Work?
Ask your Agent
Agent picks the right topic & follows the instructions
Agent executes actions & services
Agentforce generates a response
This is how we do it
Build Intelligent Agents in 5 Weeks
with Accelirate's Agentforce
Activator Plan
Week 01
Week 02
Week 03
Week 04
Week 05
- Discover &
Prioritization - Readiness & Risk Assessment
- Agent Development & Feedback
- Governance & Operationalization
- Validation & Deployment
- Monitoring &
Feedback
Agentforce Readiness Assessment by Accelirate
One way we are helping customers prepare to leverage Agentforce is through the Accelirate Inc. Agentforce Readiness Assessment Program. This comprehensive evaluation:
-
Assesses data
foundations -
Ensures security and
access controls - Provides actionable insights to deploy AI agents seamlessly
-
Identifies Agentic AI
use cases -
Sets up monitoring and
reviews compliance
Unlock data-driven, proactive customer service 24/7 with confidence and prepare for the future of Agentic AI with our tailored Agentforce Readiness Assessment.
Providing Value
Across Every Industry
with Agentforce
Agentforce delivers value across industries by automating processes, augmenting employee tasks, enhancing customer experiences and maximizing ROI.
Banking
Proactive financing to improve loan terms
Retail
Grow sales with
an always-on concierge
Healthcare
Match patients to
doctors for better care
Technology
Update old code
to reduce tech
debt
Manufacturing
Improve uptime with proactive maintenance
Telecom
Reduce wait
times with 24/7 support
Nonprofit
Personalize fundraising
to increase donations
Insurance
Pay out faster with automated handling
Faster & Efficient
Activate Agentforce with Accelirate
to build, deploy, and scale tailored
AI agents in just five weeks!
FAQs
Got Questions?
Talk to Our Experts!
Interested in learning more about
Agentforce AI Agents and tailored services
in Salesforce? Reach out to us today!
Agentforce AI Agents and tailored services
in Salesforce? Reach out to us today!
Agentforce is an AI-powered Salesforce platform that enables businesses to build and deploy intelligent agents. These agents work autonomously to identify tasks, plan actions, and execute workflows with minimal human intervention, improving efficiency across industries.
No, Agentforce is not replacing Einstein. Instead, it builds on Salesforce’s AI capabilities by introducing autonomous agents that take action rather than just providing insights or recommendations like Einstein AI.
No, Agentforce goes beyond copilots. While copilots assist users with suggestions, Agentforce operates autonomously, making decisions and executing tasks independently to drive business outcomes.
Agentforce automates a wide range of business tasks, including:
- Customer service workflows
- Lead management and follow-ups
- Data entry and validation
- Sales operations and forecasting
- Compliance monitoring
- Report generation and analytics
Organizations can begin their Agentforce journey with Accelirate’s Agentforce Readiness Assessment, which evaluates data readiness, identifies AI use cases, ensures security compliance, and provides actionable steps for deployment. Accelirate’s Agentforce Activator Plan also enables businesses to build and deploy AI agents within five weeks.
To measure Agentforce’s impact, businesses should track:
- Task completion rates – How efficiently agents complete assigned work
- Operational efficiency – Reduction in manual workload and processing time
- Customer engagement – Improvements in response times and service quality
- ROI and cost savings – Financial benefits gained from automation
- Compliance adherence – Accuracy in data handling and regulatory requirements
Getting started with Agentforce is simple with Accelirate’s Agentforce Readiness Assessment. This assessment helps businesses evaluate their data foundations, identify AI use cases, ensure security compliance, and set up monitoring for seamless AI agent deployment.
For businesses ready to implement Agentforce quickly, Accelirate’s Agentforce Activator Plan enables the development and deployment of intelligent agents within just five weeks.
For quick answers about Accelirate's Salesforce services, you can chat with our Agent right now!
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