INDUSTRY: Automobile Services
How Accelirate’s Tailored Automation Solutions Enable a Leading Automobile Services Provider Achieve a 30% Increase in Productivity and USD 870,000 in ROI
30%
Increase In Accuracy, Employee
Productivity, and Compliance
30.5K
Hours Saved
With Automation
USD 870,000
Projected Annual ROI
for 100 Stores
Client Overview
The client is a leading automobile services provider in the USA, offering comprehensive car care solutions across 100 stores. Their services include vehicle maintenance, repair, and other automobile care functions.
Key Takeaways
- The client lacks a standardized system for managing vehicle services across 100 stores.
- Accelirate implements a tailored automation system to streamline payroll, ticket, inventory, and invoice management.
- The automation solution increases accuracy by over 30%, saves 30,450 hours, and improves expected annual ROI to USD 870,000 across 100 stores.
The client, a prominent automobile services provider in the USA, operates 100 stores nationwide, offering comprehensive car care solutions to vehicle owners. However, they faced challenges due to the lack of standardized systems, resulting in inefficiencies in payroll, ticketing and inventory management. These manual processes were time-consuming and prone to errors, leading to decreased productivity and increased costs. To address these issues, the client associated with Accelirate, a global automation services provider, to implement a tailored automation ecosystem that streamlined these processes, leading to significant improvements in operational efficiency.
Streamlining Care Care Operations and Service Delivery with Cohesive Automation Ecosystem
The client was bogged down by inefficiencies due to the lack of a standardized system across its 100 stores. Manual intervention in inventory management, payroll processing, and ticket handling was time-consuming and error-prone, negatively affecting productivity. The repetitive tasks required in managing receipts, returns, and invoicing resulted in wasted labor hours and left room for significant human error. Additionally, the absence of a unified system led to discrepancies between back-office applications, which further complicated operations.
Accelirate implemented a customized automation ecosystem to streamline these processes more cohesively. By implementing intelligent automation in all 100 stores, Accelirate assisted the client in realizing their potential and unlocking real value. Our solution facilitated standardization and reengineered a tailored system that significantly reduced human value and enhanced precision. In addition, Accelirate further collaborated with the client’s Car Care department to create a more seamless inventory management system, enabling effective automation of invoice data extraction and ensuring accurate inventory counts. Here is how the automation was deployed:
01- Automated Payroll Management
Automation of payroll processes across all 100 stores, ensuring accurate and timely extraction of technician hours, validation of work, and reconciliation of discrepancies.
02 - Intelligent Invoice Processing
Automated extraction of invoice data, minimizing manual involvement and ensuring real-time updates and corrections.
03 - Ticket Management and Reconciliation
Automation of the entire airline ticket lifecycle, from electronic signatures on itineraries to reconciliation of tickets and handling refunds or exchanges.
04 - Back-Office Automation for Discrepancies
Identification and resolution of discrepancies between different back-office applications, ensuring seamless integration and preventing data mismatches.
05 - Financial Validation and Reporting
Automatic generation of financial reports and validation of service fees, enabling accurate weekly reconciliations and corrections in real-time.
Enhancing Operational Performance and Achieving ROI with Accelirate’s Intelligent Automation Solutions in Vehicle Services
The implemented solution significantly transformed the client’s operations, leading to improvements in efficiency, accuracy, and overall productivity. By addressing the specific challenges faced by the Car Care team, Accelirate streamlined processes and empowered the subject matter experts to focus on higher-value tasks. This shift not only enhanced employee satisfaction but also positioned the client for sustained growth and success in a competitive market. Here is what was achieved:
01 - Significant Time Savings
The automation solutions saved approximately 30,450 hours, allowing employees to dedicate more time to customer service and other critical tasks.
02 - Enhanced Accuracy
The tailored systems increased process accuracy by over 30%, reducing the likelihood of errors in payroll, inventory management, and invoicing.
03 - Improve Employee Productivity
Employees experienced a productivity increase of more than 30%, as automation minimized manual intervention and streamlined workflows.
04 - Ensure Compliance
The automation solutions ensured compliance with industry standards, enhancing the reliability of the client’s operations.
05 - Cost Savings
The client saved USD 34.71 per hour, leading to a total savings of USD 1,056,800, significantly impacting the bottom line.
06 - Increased ROI
The expected annual ROI for the 100 stores rose dramatically from USD 110,000 in 2023 to USD 870,000, showcasing the financial benefits of the automation implementation.
07 - Streamlined Operations
The unique automation ecosystem facilitated seamless integration of various processes, resulting in a cohesive operational framework.
08 - Empowered Decision-Making
Enhanced reporting capabilities provided valuable insights, enabling the client to make informed, data-driven decisions that support strategic growth.
Translate Your Organization’s Raw Potential into Real Deliverables with Accelirate
In this case study, we have explored how Accelirate’s innovative automation solutions have helped a leading automation services provider bring in unprecedented profit through cost savings and time reduction. By creating a consolidated ecosystem of tailored automation solutions, the client was able to overcome challenges pertaining to manually-intensive, repetitive tasks and a lack of precision. If you are also looking to optimize your operational efficiency with a robust automation ecosystem like this leading automation services provider, associate with a trusted UiPath platinum partner like Accelirate. Connect with us today!
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