Salesforce Sales
Cloud & Service Cloud with
Agentforce
Transform Sales, Service & Marketing with Enterprise-Grade Intelligent Agents
×
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Drive Growth with AI-Enhanced Sales & Service
Accelirate’s Agentforce solutions empower businesses to scale revenue and customer engagement with AI-powered automation. Whether closing deals faster or delivering superior service, our AI agents optimize workflows, enhance productivity, and create seamless customer interactions.
AI Agents Accelerate Sales Success
Accelerate revenue growth with Salesforce Sales Cloud-an intelligent platform that enhances every stage of the sales cycle with AI-driven automation. Boost productivity, optimize workflows, and close deals faster. With unified data from any source on the #1 AI-powered CRM, your team can build lasting customer relationships while maximizing pipeline efficiency. Accelirate specializes in setting up new instances, building integrations, and developing custom applications to ensure businesses can build relationships, educate stakeholders, and drive sustainable revenue growth.
What is Salesforce CPQ?
Salesforce CPQ is an intelligent quoting tool that simplifies pricing, automates configurations, and increases deal velocity with AI-driven accuracy, accelerating sales performance. CPQ ensures sales teams make data-driven pricing decisions while optimizing profitability through seamless Sales Cloud integration. They can also increase output, eliminate manual bottlenecks, and quickly provide error-free quotations with this tool. Accelirate specializes in CPQ implementation and optimization, enabling companies to quickly and accurately set up, price, and quote while enhancing customer engagement, streamlining sales cycles, and driving steady revenue growth.
Features
Intelligent Quoting &
Pricing with Salesforce CPQ
Accelerate deal velocity,
eliminate pricing errors, and
automate complex
configurations.
-
Intelligent Quoting
Automates pricing, discounts, and approvals to ensure fast, accurate, and error-free quotes. -
AI-Powered Sales Optimization
Uses predictive analytics to identify upsell opportunities and optimize deal structures. -
Seamless CRM Integration
Connects with Sales Cloud to provide real-time data insights for smarter decision-making. -
Faster Quote-to-Cash
Streamlines sales cycles by reducing manual bottlenecks and automating workflows.
Effortless Service with Humans + AI Agents
Seamlessly integrate AI agents with human expertise to deliver exceptional service experiences. Salesforce Service Cloud empowers businesses across industries to streamline customer interactions on any channel ensuring smooth transitions from first contact to final resolution. Let Agentforce for Service handle routine interactions while enabling your teams to focus on high-value engagements, unlocking new levels of efficiency. As a certified Salesforce partner, Accelirate brings decades of expertise in implementing Salesforce Service Cloud, conducting health assessments, and applying best practices to enhance your customer engagement strategies.
Salesforce Sales Cloud
- AI-Powered Sales Acceleration
- Comprehensive Activity Management
- Pipeline and Forecast Visibility
- Automated Sales Processes
- Integrated Sales Engagement
- Data-Driven Sales Analytics
Salesforce Service Cloud
- Autonomous AI Agents
- Seamless Integration with Salesforce Ecosystem
- Pre-Built and Customizable Skills
- Advanced Reasoning and Data Retrieval
- Human-AI Collaboration in Slack
- Robust Security and Guardrails
Empowering Businesses
Agentforce Powers the Future of Autonomous Sales & Service
81%
of sales teams are investing in AI. Of those, about half are experimenting with AI and the other half have fully implemented it.
44.9%
Market share
Service Cloud leads among niche market players.
38.3%
Market share
Sales Cloud stands as a dominant player in the market.
Features
Salesforce Sales Cloud with Agentforce
Boost revenue growth with AI-powered automation and intelligent sales
enablement
Implementation & Process Optimization
- Deploy Salesforce Sales Cloud with Agentforce to accelerate sales and optimize workflows
Automated Lead Nurturing & Personalized Outreach
- Agentforce engages and qualifies leads 24/7, ensuring faster conversions.
Smart Sales Coaching & Pitch Optimization
- Agentforce provides AI-driven coaching and feedback for improved sales performance.
AI-Powered Quoting & Deal Acceleration
- Agentforce automates quoting, ensuring accurate pricing and faster deal closures.
Features
Salesforce Service Cloud with Agentforce
Deliver effortless, AI-powered customer support with intelligent automation.
24/7 AI Support
Agentforce handles inquiries, deflects cases, and provides always-on customer service.
Conversational AI
Delivers natural, brand-aligned responses using generative AI.
Smart Handoffs
Seamlessly escalates complex cases to human agents when needed.
Secure & Trusted Data
Uses CRM and Knowledge Base data for accurate, context-aware responses.
Build your own customized agents with low-code tools
Drive More Engagement with Salesforce Marketing Cloud
Salesforce Marketing Cloud is a powerful, AI-driven platform designed to personalize customer interactions, optimize campaigns, and unify data-driven insights for smarter marketing automation. Improve engagement, streamline operations, and create seamless omnichannel experiences across email, mobile, web, and social. Accelirate specializes in implementing and optimizing Marketing Cloud solutions, empowering businesses to activate rich customer data, deliver hyper-personalized outreach, and automate workflows at scale. Our expertise in custom integrations, AI-driven analytics, and advanced marketing automation enables companies to strengthen customer relationships, maximize conversions, and achieve outcome-focused results.
Features
Intelligent Campaigns,
Better Engagement with
Agentforce Marketing
Cloud
Personalize campaigns, optimize
engagement, and drive measurable
marketing success.
engagement, and drive measurable
marketing success.
AI-Powered Personalization
- Deliver 1:1 marketing experience with intelligent customer insights and predictive analytics.
Unified Customer Data
- Activate data from any source to create seamless, cross-channel marketing journeys.
Smarter Campaign Automation
- Leverage AI-driven workflows to generate, test, and optimize campaigns effortlessly.
Outcome-Focused Growth
- Maximize ROI with data-backed decisions and hyper-targeted engagement strategies.
Related Read
Real Results, Real Impact with Agentforce
Salesforce Agentforce Latest Updates
Agentforce features a vast library of pre-built skills, a powerful Agent Builder for creating personalized AI agents, and advanced reasoning capabilities that enable context-aware decision-making.
Learn More
Salesforce Sales Cloud vs Service Cloud: Finding the Right Fit
Salesforce offers two powerful platforms: Sales Cloud and Service Cloud, each tailored to meet specific business needs. While both platforms provide a unified view of customers and share automation capabilities, they cater to different users.
Learn MoreActivate Agentforce with Accelirate
Let’s Transform Your Salesforce Sales Cloud & Service Cloud with AI-Powered Agents!
Accelirate’s Agentforce for Sales & Service solutions bring the future of automation to your organization today. With AI agents that engage, assist, and resolve, we empower your teams to drive revenue, enhance customer experiences, and streamline operations while automation handles the rest.
FAQs
Got Questions?
Talk to Our Experts!
Interested in learning more about our
Salesforce sales, service, marketing & revenue
implementation? Reach out to us today!
Salesforce sales, service, marketing & revenue
implementation? Reach out to us today!
Salesforce Sales Cloud focuses on sales processes, helping businesses manage leads, opportunities, and sales pipelines. It enhances revenue growth with AI-powered automation and data-driven insights.
Salesforce Service Cloud, on the other hand, is designed for customer service and support. It streamlines case management, automates service interactions, and enables omnichannel engagement to enhance customer satisfaction.
AI automation enhances efficiency by:
- Automating repetitive tasks like data entry, lead qualification, and follow-ups.
- Providing real-time insights and recommendations for sales strategies.
- Enabling AI-driven chatbots and virtual agents for instant customer support.
- Ensuring smart handoffs between AI and human agents for seamless service.
Salesforce Sales Cloud is a CRM (Customer Relationship Management) platform, but it goes beyond traditional CRM by integrating AI, automation, and analytics. It centralizes customer data, optimizes sales processes, and provides real-time insights to improve decision-making and sales performance.
Agentforce enhances lead nurturing by:
- Engaging and qualifying leads 24/7 with AI-powered automation.
- Personalizing outreach with data-driven recommendations.
- Automating quoting and pricing for faster deal closures.
- Providing AI-driven sales coaching to improve pitch effectiveness.
Accelirate provides:
- Implementation support for seamless integration with Salesforce.
- Ongoing optimization to enhance AI-driven workflows.
- Proactive monitoring to ensure system performance and security.
- User training and enablement for continuous adoption and efficiency.
Yes! Salesforce Sales Cloud enables multi-channel sales engagement through:
- Email and chat automation for instant prospect interactions.
- Social media integration to track and engage customers.
- AI-powered insights for personalized outreach.
- Seamless collaboration tools like Slack and Salesforce Inbox.
Salesforce Service Cloud provides:
- AI-powered chatbots for instant responses on any channel.
- Case routing automation to assign inquiries to the right agent.
- Seamless transitions between AI and human agents.
- Unified customer history across chat, email, phone, and social platforms.