Responsive Menu
 

Salesforce Healthcare
& Life Sciences

Improve Care and Patient Experiences with Salesforce
Health Cloud, Now with Agentforce 

Personalized Healthcare Starts with the Right Technology 

Managing patient relationships goes beyond clinical visits. With Salesforce Health Cloud, healthcare organizations can connect data, streamline workflows, and personalize patient interactions—all in one place. At Accelirate, as a salesforce health cloud consultant, we help healthcare providers and life sciences companies implement and optimize Salesforce for Healthcare with Agentforce to enhance patient experiences and simplify operations. 

Features

How can Salesforce
Health Cloud Help? 

Patient View

360° Patient View

  • Securely unify patient records, medical histories, and interactions. 

Marter Engagement

Smarter Engagement

  • Personalize care journeys with AI-driven insights.  

Simplified Operations

Simplified Operations

  • Reduce administrative burdens with automated workflows.

Faster ROI

Achieve Faster ROI

  • Building a healthier business with efficient solutions.  

AI Powered

Expedite Case Resolution

  • Utilizing AI-driven tools to resolve cases faster.

Star

Salesforce Life Sciences Cloud Solutions 

Two Stars
Clinical Trial

Clinical Trials & Patient Enrollment:

Identify eligible participants and track engagement. 
Medteach Operations

Pharmaceutical & MedTech Operations:

Connect field reps with real-time data to optimize outreach. 
Medical Device

Medical Device Sales & Support:

Manage sales pipelines and post-market service interactions. 

Features

Our Comprehensive
Solutions in Salesforce
Health Cloud and Life
Sciences

Learn More Arrow Icon

01

EHR Integration for a Unified Patient Record

Seamlessly connecting Salesforce Health Cloud with existing Electronic Health Records (EHR) systems to provide a holistic view of patient data.

02

AI-Powered Patient Retention with Agentforce for Healthcare

Implementing Agents to identify patients at risk of missing appointments or dropping out of clinical trials, allowing care teams to intervene proactively.

03

Efficient Referral & Case Management

Improving case resolution times by automating referral tracking and converting manual processes into digital workflows.

04

Secure, HIPAA-Compliant Data Management

Ensuring that all cloud services for healthcare are implemented with strict security protocols to protect patient data.

Salesforce Health Cloud Use Cases

Health Cloud Use Cases

Challenge

Arrow Ipaas Solution

Inability to Track & Manage Referrals

  • Unable to identify key performance metrics creating inability to make timely changes
  • Unable to prioritize resources due to late and/or no actionable information

Arrow Ipaas Solution

Problematic Legacy Applications

  • Siloed teams and divisions with no visibility across the organization
  • Comprehensive reporting (referring physicians and patient engagement) is not possible and is often delayed up to several months

Arrow Ipaas Solution

Unable to prioritize resources due to late and/or no actionable information

  • 5x higher than average cost to acquire new Providers and Patients

Solution

Health Cloud Referal

Health Cloud & Referral Management

  • Providers, Patients, Referrals, and Payers management – rapidly identifies & surfaces key performance metrics
  • Master repository of Clinical Staff across all hospital system locations
Marketing Cloud

Marketing Cloud

  • Set up core journeys in Marketing Cloud for targeted campaigns
  • Leveraged historical patient transaction history to drive digital patient engagement
Result Icon

Results

  • Health Cloud provided the ability to scale communications and referral management across the various system units.
  • Hospital systems were able to engage with patients and caregivers across various hospital system locations using Analytical Data.

Why Choose Accelirate as Your Salesforce Health Cloud Consultant? 

We bring a team of certified Salesforce Health Cloud professionals to you who understand both technology and healthcare operations. 

What Do You Get?

Arrow Ipaas Solution

Industry Expertise:

We know healthcare workflows and compliance requirements inside out. 

Arrow Ipaas Solution

Tailored Implementations:

No one-size-fits-all approach; we design solutions for your needs.

Arrow Ipaas Solution

Seamless Integrations:

Salesforce EHR Integration with existing systems for unified patient data. 

Arrow Ipaas Solution

Ongoing Support:

Continuous assistance to ensure sustained success without any roadblocks.

Ready to optimize your Salesforce Health Cloud Implementation? Let’s build a solution that works for your team 

How Accelirate Supports Your Salesforce Journey? 

Post Acute

Coordinate Post-Acute
Care

With Salesforce Health Cloud, patient data is integrated into a single view, allowing care teams to analyze clinical and preclinical information, identify risk factors, and focus on high-priority patients. This ensures healthcare cloud services provide better, more proactive care. 
Scale Member

Scale Member Care
Management 

Salesforce for Healthcare helps organizations streamline pre-authorization, patient registration, and follow-ups. By automating these processes, teams can reduce operational costs while ensuring patients receive timely treatment through cloud services for healthcare. 
Personalize Contact

Personalize Contact
Center Experiences 

Salesforce Health Cloud enables case management from mobile, landline, or internet-based platforms. With HIPAA-compliant self-service tools, patients can schedule appointments, find providers, and access care from a single console—enhancing efficiency in healthcare cloud services. 

Solutions for Providers, Pharma, and Medical Devices 

Arrow Ipaas Solution

Providers:

Salesforce Health Cloud connects EHR data, treatment plans, and patient preferences, helping care coordinators and service agents improve patient outcomes. 

Arrow Ipaas Solution

Pharma/Biotech:

Salesforce Life Sciences Cloud supports clinical trials, therapy programs, and patient engagement while simplifying operations. 

Arrow Ipaas Solution

Medical Devices:

Manage commercial processes, provider relationships, and patient interactions efficiently with cloud services for healthcare. 

Looking for expert guidance?

Our team specializes in Salesforce Health Cloud Implementation to help you get the most from your investment

Success Stories 

How Accelirate’s Salesforce Health Cloud Services Improved Healthcare Delivery and Patient Engagement? 
Salesforce Health Cloud

3-4x Increase in Patient
Volume

Accelirate’s salesforce

Accelirate’s salesforce health cloud integration optimizes diabetes care management by 4x with real-time access to consolidated patient information, 

Learn More
Optimized Operational Efficiency

Optimized Operational Efficiency

Salesforce integration with their ERP system improved sales and service operations with real-time insights for an Ophthalmic medical device company. 

Learn More
Streamlined Patient Data Integration

Streamlined Patient Data Integration

With Salesforce Health Cloud, the organization streamlined patient data integration from various sources, improving access to critical

Learn More

Bringing a Smarter Salesforce Health Cloud Environment with Humans and Agents of Automation 

With Salesforce Health Cloud, organizations can create more personalized, efficient, and connected healthcare experiences. Whether you’re a provider, payer, or life sciences company, we help you get the most out of your investment in Salesforce Healthcare and Life Sciences. 

Home Services Salesforce Consulting Salesforce Health Cloud

Salesforce Health Cloud

Integrate with EHRs via botConnector, convert Fax based Referrals directly into Salesforce, deliver HIPPA Compliant Healthcare forms

Reimagine patient, member, provider, and customer engagement
with a 360-degree view of each

How can you create more personalized experiences, build relationships, and empower patients, members, employees, and partners with the right information at the right time?

It takes a combination of industry expertise and technology — starting with a platform proven to provide access to shareable data, visibility into the entire healthcare journey, and meaningful insights at every touchpoint. Accelirate has this deep industry and platform expertise in deploying Health Cloud for Health and Life Science Companies.

Here is how Accelirate Engages with Customers on their Salesforce Journey

Coordinate Post Acute Care

Coordinate post-acute care

This feature is used to integrate information into a single view of each patient. As it adds data, Health collects information, analyzes clinical and preclinical information (diagnoses and demographics) and identifies risk factors so clinicians can focus on the patients who need it most.

Scale Member Care Management

Scale member care management

Health Cloud is designed to help you scale your healthcare management programs. By more effectively delivering medicines to patients through pre-authorization, registration, and follow-up, teams can reduce operating costs by giving patients the best opportunity to achieve positive health outcomes

Personalize Contact Center Experiences

Personalize contact center experiences

With individual case management from any hotspot (mobile, landline, or internet), companies can categorize and personalize patient needs. Self-service capabilities are enabled with HIPAA-compliant mobile apps built on the Salesforce platform. Everything from making an appointment to connecting patients to the right doctor happens from a single console.

Provider

Provider

True patient engagement demands timely, relevant communications and insights across all devices. Health Cloud makes it easier to include care coordinators, service agents, and caregivers in personalized healthcare journeys. By connecting EHR data, treatment plans, and patient preferences, providers can drive better outcomes.

Pharmabiotech

Pharma/biotech

Whether it’s clinical trial enrollment or therapy-specific services, Salesforce Health Cloud can help you streamline processes, drive innovation, reduce complexity, and see greater results from patient support programs.

Medical Devices

Medical Devices

As a unified digital platform, Health Cloud takes the guesswork out of managing commercial processes, building and maintaining relationships with providers, and engaging with patients on a more personal, compliant, and effective level.

Use Case Large Healthcare System

Large Healthcare
roblematic Legacy

Problematic Legacy Applications

  • Siloed teams and divisions with no visibility across the organization
  • Comprehensive reporting (referring physicians and patient engagement) is not possible and is often delayed up to several months
Infrastructure Models

Unable to prioritize resources due to late and/or no actionable information

  • 5x higher than average cost to acquire new Providers and Patients

Accelirate Built a Premier Customer Experience with Health Cloud

Solution

Solution

Health Cloud & Referral Managment

  • Providers, Patients, Referrals and Payers management – rapidly identifies & surfaces key performance metrics
  • Master repository of Clinical Staff across all hospital system locations

 

Connected Service

Marketing Cloud

  • Set up core journeys in Marketing Cloud for targeted campaigns
  • Leveraged historical patient transaction history to drive digital patient engagement
Results

Results

  • Health Cloud provided the ability to scale communications and referral management across the various system units
  • Hospitals system was able to engage with patients and caregivers across various hospital system locations using Analytical Data

Why Partner with Accelirate on your
Sales, Service or Health Cloud journey?

Health Cloud Journey

As a Salesforce Certified Development Partner, Accelirate helps healthcare organizations understand and implement Health Cloud and related technologies. In addition, we integrate Salesforce Health Cloud with other third-party platforms like Marketing Cloud, EHR, etc. Salesforce Health Cloud implementation will help you effectively manage patient risks, easily segment patient groups for effective coverage, and successfully convert potential patients.