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Salesforce Healthcare
& Life Sciences

Improve Care and Patient Experiences with Salesforce
Health Cloud, Now with Agentforce 

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Personalized Healthcare Starts with the Right Technology 

Managing patient relationships goes beyond clinical visits. With Salesforce Health Cloud, healthcare organizations can connect data, streamline workflows, and personalize patient interactions—all in one place. At Accelirate, as a salesforce health cloud consultant, we help healthcare providers and life sciences companies implement and optimize Salesforce for Healthcare with Agentforce to enhance patient experiences and simplify operations. 

Features

How can Salesforce
Health Cloud Help? 

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Patient View

360° Patient View

  • Securely unify patient records, medical histories, and interactions. 

Marter Engagement

Smarter Engagement

  • Personalize care journeys with AI-driven insights.  

Simplified Operations

Simplified Operations

  • Reduce administrative burdens with automated workflows.

Faster ROI

Achieve Faster ROI

  • Building a healthier business with efficient solutions.  

AI Powered

Expedite Case Resolution

  • Utilizing AI-driven tools to resolve cases faster.

Star

Salesforce Life Sciences Cloud Solutions 

Two Stars
Clinical Trial

Clinical Trials & Patient Enrollment:

Identify eligible participants and track engagement. 
Medteach Operations

Pharmaceutical & MedTech Operations:

Connect field reps with real-time data to optimize outreach. 
Medical Device

Medical Device Sales & Support:

Manage sales pipelines and post-market service interactions. 

Features

Our Comprehensive
Solutions in Salesforce
Health Cloud and Life
Sciences

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01

EHR Integration for a Unified Patient Record

Seamlessly connecting Salesforce Health Cloud with existing Electronic Health Records (EHR) systems to provide a holistic view of patient data.

02

AI-Powered Patient Retention with Agentforce for Healthcare

Implementing Agents to identify patients at risk of missing appointments or dropping out of clinical trials, allowing care teams to intervene proactively.

03

Efficient Referral & Case Management

Improving case resolution times by automating referral tracking and converting manual processes into digital workflows.

04

Secure, HIPAA-Compliant Data Management

Ensuring that all cloud services for healthcare are implemented with strict security protocols to protect patient data.

Salesforce Health Cloud Use Cases

Health Cloud Use Cases

Challenge

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Inability to Track & Manage Referrals

  • Unable to identify key performance metrics creating inability to make timely changes
  • Unable to prioritize resources due to late and/or no actionable information

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Problematic Legacy Applications

  • Siloed teams and divisions with no visibility across the organization
  • Comprehensive reporting (referring physicians and patient engagement) is not possible and is often delayed up to several months

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Unable to prioritize resources due to late and/or no actionable information

  • 5x higher than average cost to acquire new Providers and Patients

Solution

Health Cloud Referal

Health Cloud & Referral Management

  • Providers, Patients, Referrals, and Payers management – rapidly identifies & surfaces key performance metrics
  • Master repository of Clinical Staff across all hospital system locations
Marketing Cloud

Marketing Cloud

  • Set up core journeys in Marketing Cloud for targeted campaigns
  • Leveraged historical patient transaction history to drive digital patient engagement
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Results

  • Health Cloud provided the ability to scale communications and referral management across the various system units.
  • Hospital systems were able to engage with patients and caregivers across various hospital system locations using Analytical Data.

Why Choose Accelirate as Your Salesforce Health Cloud Consultant? 

We bring a team of certified Salesforce Health Cloud professionals to you who understand both technology and healthcare operations. 

What Do You Get?

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Industry Expertise:

We know healthcare workflows and compliance requirements inside out. 

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Tailored Implementations:

No one-size-fits-all approach; we design solutions for your needs.

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Seamless Integrations:

Salesforce EHR Integration with existing systems for unified patient data. 

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Ongoing Support:

Continuous assistance to ensure sustained success without any roadblocks.

Ready to optimize your Salesforce Health Cloud Implementation? Let’s build a solution that works for your team 

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How Accelirate Supports Your Salesforce Journey? 

Post Acute

Coordinate Post-Acute
Care

With Salesforce Health Cloud, patient data is integrated into a single view, allowing care teams to analyze clinical and preclinical information, identify risk factors, and focus on high-priority patients. This ensures healthcare cloud services provide better, more proactive care. 
Scale Member

Scale Member Care
Management 

Salesforce for Healthcare helps organizations streamline pre-authorization, patient registration, and follow-ups. By automating these processes, teams can reduce operational costs while ensuring patients receive timely treatment through cloud services for healthcare. 
Personalize Contact

Personalize Contact
Center Experiences 

Salesforce Health Cloud enables case management from mobile, landline, or internet-based platforms. With HIPAA-compliant self-service tools, patients can schedule appointments, find providers, and access care from a single console—enhancing efficiency in healthcare cloud services. 

Solutions for Providers, Pharma, and Medical Devices 

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Providers:

Salesforce Health Cloud connects EHR data, treatment plans, and patient preferences, helping care coordinators and service agents improve patient outcomes. 

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Pharma/Biotech:

Salesforce Life Sciences Cloud supports clinical trials, therapy programs, and patient engagement while simplifying operations. 

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Medical Devices:

Manage commercial processes, provider relationships, and patient interactions efficiently with cloud services for healthcare. 

Looking for expert guidance?

Our team specializes in Salesforce Health Cloud Implementation to help you get the most from your investment

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Success Stories 

How Accelirate’s Salesforce Health Cloud Services Improved Healthcare Delivery and Patient Engagement? 
Salesforce Health Cloud

3-4x Increase in Patient
Volume

Accelirate’s salesforce

Accelirate’s salesforce health cloud integration optimizes diabetes care management by 4x with real-time access to consolidated patient information, 

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Optimized Operational Efficiency

Optimized Operational Efficiency

Salesforce integration with their ERP system improved sales and service operations with real-time insights for an Ophthalmic medical device company. 

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Streamlined Patient Data Integration

Streamlined Patient Data Integration

With Salesforce Health Cloud, the organization streamlined patient data integration from various sources, improving access to critical

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Bringing a Smarter Salesforce Health Cloud Environment with Humans and Agents of Automation 

With Salesforce Health Cloud, organizations can create more personalized, efficient, and connected healthcare experiences. Whether you’re a provider, payer, or life sciences company, we help you get the most out of your investment in Salesforce Healthcare and Life Sciences. 
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