Financial Process Automation

Enhancing Customer Experience through Financial Process Automation 

INDUSTRY: Finance Tags: Overview Of The Company The case study focuses on a major North American financial services institution renowned for its financial, retirement, and investment services expertise. With a vast clientele and extensive operations, the institution’s Client Service Centers handle over 3 million calls annually. Among these calls, approximately 15% pertain to loan and […]

Case Studies December 2, 2021