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INDUSTRY: Supply Chain

How Accelirate’s UiPath Document Processing Enables a Leading Supply Chain Firm Save Over $740K Annually

$740K+

Saved Annually

12.3K

Hours Reduced
Annually

60%

Reduction in Processing
Time Per Employee

Client Overview

The client is a prominent leader in the supply chain and logistics industry, specializing in the management and transportation of goods across various sectors. The company handles an extensive volume of logistics documents across a vast network, including shipping details, invoices, customs paperwork, and more.

Key Takeaways

  • The client faced challenges in handling logistics documents.
  • The process entailed over 150 repetitive steps.
  • It took more than 50 minutes per transaction.
  • Accelirate implemented UiPath’s IDP to streamline workflows.
  • The solution helped save $740,000+ annually.
  • 12.3K hours of manual processing time were reduced.
The client faced challenges in managing logistics documents efficiently over its vast network. The traditional methods employed by the client in processing these documents were labor-intensive and prone to errors, resulting in increased operational costs and prolonged processing times. Not only was the process highly repetitive with over 150 different steps in it, but the volumes were also significantly high. With over 50 minutes per transaction, the client was required to allocate a considerable number of FTEs for the same. Moreover, the documents in consideration were not in standard formats to identify their types, which further complicated the workflow. This necessitated significant human intervention to ensure quality control.

Optimizing Logistics Workflow with UiPath Intelligent Document Processing (IDP), AI Center, and Action Center

The client reached out to Accelirate to combat these challenges. Accelirate recognized the urgent need for a solution that could streamline operations, reduce costs, and enhance overall efficiency, despite the increasing volume of transactions. To meet these goals, the client opted to leverage UiPath and its advanced document processing capabilities. By integrating UiPath Intelligent Document Processing, UiPath AI Center, and UiPath Action Center, the automation initiative focused on streamlining the document review process, reducing the time spent on manual tasks while maintaining high quality. The solution aimed at providing the team with a comprehensive report detailing the IDP bot’s processing activities, while prompting human intervention whenever required.

What Processes Did We Automate?

After due evaluation of the client’s complex and labor-intensive document processing challenges, Accelirate employed its distinct approach to automate several key processes and drive efficiency and productivity. By combining human expertise with data-driven analysis and unfaltering command over UiPath technologies as a UiPath Platinum Partner, Accelirate devised an automation strategy that not only addressed the specific pain points across the client’s existing workflow but also enabled faster, more accurate processing, and significantly reduced the need for manual intervention. To this end, Accelirate helped the client by automating the following processes:

01- Document Classification

Challenges: The client employed traditional methods in handling documents, which led to a non-standardized, manual, error-prone classification process.
Solutions: UiPath automated document classification by using machine learning models. Documents were classified into available categories, followed by splitting the document into multiple categories.

02 - Data Extraction

Challenges: Manual data extraction from complex, unstructured documents were labor-intensive, time-consuming, prone to errors, and increased operational costs.
Solutions: UiPath’s AI-powered data extraction tools automated the process, accurately capturing data from documents using ML models and verifying it against other documents in the folder.

03 - File Management

Challenges: Employees manually entered data into Excel, created XML files, and organized documents, leading to inefficiency and potential misplacement.
Solutions: UiPath automated file management by entering data into Excel, creating XML files, and copying and moving files to respective folders, improving speed and accuracy.

04 - Human Oversight

Challenges: High volumes of documents required continuous human oversight, with highly repetitive 150+ different steps. This not only added to the workload and prolonged processing time, consuming up to 50 minutes per transaction, but also increased operational costs.
Solutions: UiPath’s Action Center alerts human operators when the processing confidence level falls below a specific threshold, ensuring errors are addressed immediately while simultaneously reducing the need for constant monitoring.
Each solution targeted specific challenges faced by the client and attempted to boost operational efficiency using advanced UiPath solutions while keeping to the client’s growth strategy.

UiPath Implementation Delivers Unprecedented Efficiency in Logistics Operations

The implementation of UiPath’s solutions by Accelirate yielded remarkable results for the client’s logistics operations, transforming it by delivering significant improvements across multiple areas. Accelirate’s UiPath implementation automated key processes, including document classification, data extraction, and file management, utilizing UiPath’s IDP (Intelligent Document Processing), AI Center, and Action Center. This not only streamlined the workflow but also empowered the client to tackle a larger volume of documents with greater accuracy and less manual involvement. These enhancements significantly contributed to substantial financial savings, increased employee productivity, and the ability to scale operations as per future demands.

01 - Cost Savings

The adoption of RPA for document classification and processing helped the client save more than $740,000 annually. Automating manual tasks reduced the need for human intervention, cutting down labor costs. Additionally, RPA minimized errors and rework, thereby reducing operational costs associated with mistakes and delays.

02 - Time Savings

A total of 12.3K hours of yearly reduction in manual processing time was estimated upon the implementation of the solution. Repetitive, time-consuming tasks such as document review, classification, file management, etc. were eliminated, contributing to substantial time savings.

03 - Efficiency Gains

Automation allowed a 60% reduction in processing time per employee involved in the task. Automating key steps of the document processing workflow made possible this efficiency gain, as automation ensured that each employee could complete more tasks in less time.

04 - Volume Processing

UiPath IDP integration helped the client process 70,000+ documents annually with the help of UiPath bots, with more than 90% of documents scanned and classified without human intervention. End-to-end automation and minimal human oversight allowed the client to handle a much higher volume of documents, increasing operational capacity while maintaining quality standards.

05 - Employee Productivity

The solution helped each employee save over 100 hours of work monthly due to reduced manual involvement. Drastic reduction in manual routine tasks allowed the workforce to focus more on strategic aspects, boosting satisfaction and business engagement.

Optimizing Operations and Growth with Automation and Strategic Partnership

By leveraging UiPath’s document processing capabilities, the leading supply chain firm successfully optimized its operations and was able to cut down costs and elevate productivity by a significant scale. The transition from manual classification of the large volume of documents to the UiPath infrastructure not only streamlined the logistics workflow but also allowed the team to focus on higher-value tasks.
Partnering up with a UiPath Platinum Partner like Accelirate can help you optimize your operations and scale your business as well. Interested in learning more? Reach out to us today!

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